Terms of service

OVERVIEW

This website is operated by Sip, a trademark of Salf (Pty) Ltd (“Sip”). Throughout the site, the terms “we,” “us,” and “our” refer to Sip.

Sip offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all site users, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services.

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website after changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services.


ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us consent to allow your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws). You must not transmit any worms, viruses, or code of a destructive nature.

A breach or violation of these Terms may result in immediate termination of your Services.


GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.


ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or not current. The content is provided for general information only and should not be relied upon as the sole basis for decision-making.

This site may contain historical information, which is not current and is provided for reference only. We reserve the right to modify site contents at any time but have no obligation to update any information.


MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance.


PRODUCTS OR SERVICES

Some products or services may be available exclusively online through our website. These may have limited quantities and are subject to our Return Policy.

We have made every effort to display products and colors accurately, but we cannot guarantee that your computer’s display of color will be precise.

We reserve the right to limit the sales of products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. Descriptions, pricing, and availability are subject to change without notice.

We do not warrant that the quality of any products or services purchased will meet your expectations, or that errors in the Service will be corrected.


ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate account information for all purchases made. You agree to promptly update your account details, including your email and payment information, so that we can complete your transactions.

Please see our Returns Policy for more details.


OPTIONAL TOOLS

We may provide access to third-party tools over which we neither monitor nor control. You acknowledge that we provide such tools “as is” and “as available” without warranties or conditions.

Your use of optional third-party tools is at your own risk and subject to the third-party provider’s terms.


THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties. Links on this site may direct you to third-party websites not affiliated with us.

We are not responsible for the accuracy or content of third-party sites and will not be liable for any harm or damages arising from your use of them.


USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send submissions (comments, ideas, proposals, etc.), you agree that we may edit, copy, publish, distribute, and use them in any medium, without restriction. We are not obligated to keep submissions confidential or provide compensation.

You agree that your comments will not violate any third-party rights, and will not contain unlawful, abusive, obscene, or harmful material. You must not use a false identity or mislead us or third parties.


PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.


ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors or inaccuracies relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct these errors, update information, or cancel orders without prior notice.


PROHIBITED USES

You are prohibited from using the site or its content:

  • For any unlawful purpose.
  • To violate laws or regulations.
  • To infringe intellectual property rights.
  • To harass, abuse, defame, intimidate, or discriminate.
  • To submit false or misleading information.
  • To upload viruses or malicious code.
  • To collect or track personal information of others.
  • For spam, phishing, or scraping.
  • For obscene or immoral purposes.
  • To interfere with security features of the Service.

We reserve the right to terminate your use of the Service for violating prohibited uses.


DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.

The Service and all products are provided “as is” and “as available,” without any warranties of any kind, unless expressly stated.

In no case shall Sip, its directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any damages of any kind, including lost profits, lost savings, or data loss, arising from your use of the Service or products purchased.


INDEMNIFICATION

You agree to indemnify and hold harmless Sip, its affiliates, officers, employees, and partners from any claim or demand made by a third party due to your breach of these Terms or violation of any law or rights of a third party.


SEVERABILITY

If any provision of these Terms is unlawful or unenforceable, that provision will still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed. This will not affect the validity of the remaining provisions.


TERMINATION

These Terms are effective unless and until terminated by either you or us.

You may terminate by ceasing use of our Services. We may terminate at any time without notice if you fail to comply with any provision of these Terms.


ENTIRE AGREEMENT

These Terms, together with any policies posted by us, constitute the entire agreement and supersede any prior agreements.


GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of South Africa.


CHANGES TO TERMS

You can review the most current version of these Terms at any time on this page. We reserve the right to update or replace any part of these Terms by posting updates to our website.


CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at sipsip@thesalf.com.